FAQs
HOW LONG DOES SHIPPING TAKE?
- All orders are processed and shipped within 3 business days unless specified otherwise. It normally takes less than that but to give ourselves time to complete each order accurately and in order received we give a time frame window. Once an order is processed and shipped it is expected to be delivered within 5 days unless longer shipping method was selected.
WHEN WILL I RECEIVE TRACKING INFO?
- Once your order has been shipped, tracking info will be sent to you via email.
DO WE OFFER LOCAL PICK UP?
- No, all orders are processed through a mail courier service.
DO WE RESTOCK ITEMS?
- Yes we restock some items not all. Those items will be listed under the restock section.
HOW TO CONTACT US?
- via email info@jayyebb.com and our response team will respond within 24-48 hours. Weekends not included.
ARE ITEMS TRUE TO SIZE?
- Please read all item descriptions before purchase.