FAQs

HOW LONG DOES SHIPPING TAKE?

• All orders are processed and shipped within 3 business days unless specified otherwise. It normally takes less than that but to give ourselves time to complete each order accurately and in order received we give a time frame window. Once an order is processed and shipped it is expected to be delivered within 5 days unless longer shipping method was selected.

WHEN WILL I RECEIVE TRACKING INFO?

• Once your order has been shipped, tracking info will be sent to you via email. 

DO WE OFFER LOCAL PICK UP?

• No, all orders are processed through a mail courier service.

DO WE RESTOCK ITEMS?

• Yes we restock some items not all. Those items will be listed under the restock section. 

HOW TO CONTACT US?

• via email info@jayyebb.com and our response team will respond within 24-48 hours. Weekends not included.

ARE ITEMS TRUE TO SIZE?

• Please read all item descriptions before purchase.